Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. We help customer service centers and help desks deliver prompt, accurate, and highly personalized responses to their customers over a variety of touchpoints, including voice, web chat, text, and of course video—every time, the first time. Intelligent routing and virtual agents reduce call load, improve agent productivity, and guide your customers to faster resolution 24/7.

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Vonage is the world’s most flexible cloud communications platform. Vonage Business Communications (VBC) integrates calling, messaging, and video to enable global businesses to collaborate and stay connected. VBC delivers an omnichannel experience for the global workforce using enterprise unified communications that activates conversations across desktop, mobile, and IP phone systems.

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Talkdesk CX Cloud offers businesses the most comprehensive, cloud-native suite of end-to-end contact center solutions. Complete omnichannel support through customer engagement applications enables organizations to intelligently interact with customers on the channel of their choice. Built-in workforce engagement tools, featuring integrated desktop, mobile agent, workforce management, quality management, and call recording, ensure teams are engaged, empowered, and productive. Deep data analytics offers companies valuable insight to ensure peak operational performance, including real-time operational dashboards and business intelligence tools.

Businesses need fast, reliable Internet service to use the technologies that have become vital for success in today’s marketplace. High bandwidth is required to run applications such as cloud-based services, file sharing, video streaming, and VoIP — and to also support multiple users simultaneously downloading files and sending emails. With a variety of speed tiers up to 300Mbps, Spectrum Business™ Internet is a high-performance Internet service that meets the needs of businesses of all sizes, helping you increase productivity while providing you with a reliable connection delivered over the fiber-rich network.

Unified Communications (UC) integrates many communications such as phone, chat, and video conferencing. It enhances productivity and provides ways to interact across different communication channels. Unified Communications as a Service streamlines communication solutions across the enterprise. It provides real-time video conferencing, chats, SMS, and even contact center capabilities. Since UCaaS works over the internet, you don’t need any extra VoIP hardware to serve customers. UCaaS providers are responsible for security, backend configuration, and telephony functions.

RingCentral is a leading global provider of cloud-based business communications and collaboration solutions that seamlessly combine phone, messaging, video meetings, and contact center. We empower you with AI-powered conversation intelligence that unlocks insights from your interaction data to accelerate business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of millions of customers and thousands of partners worldwide.

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